Unable to list the directory on your server


#1

I’m encountering this error when I try to connect. “Unable to list the directory on your server” I currently have a domain registered through wix and my cpanel through web hosting Canada. I can log into my site through Cyberduck or FileZilla. All of my FTP credentials are correct. ideas???


#2

Your credentials are correct. That error means that Surreal can’t list the path that’s set in the Home Folder field. Try using the Browse button to update it in Sites > Edit Site.

Most FTP servers will default to the correct path, but those that don’t will need to be manually input.

Let me know if that helps!