Thanks crazyere, i have actually already tried the solution in that link, however it does not work for my issue which is that i cannot log into to my ‘my virgin media’ account. My original password, the revised virgin media account password or the app password generated by the last step? As this just seems to change the difficult to remember.
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How can you obtain an app password for a secondary virgin account as the only option is to delete account. Virgin support staff just try and put me over to the 3rd party gadget support people, i believe this is an account problem/access problem as everything else works perfectly, i have also tried it. I went through the process for non vm email recovery and changed login to a non virgin email and now i can not.
Its an old virgin.net email.
About us careers advertise with us partner with us accessibility legal modern slavery statement sitemap contact us our cookies virgin media and o2 It was all working then it logged me out. Lost access to emails in june/july 2025, after having complained on numerous occassion's was. This is a new security feature.
Virgin media o2 has become the first major uk provider to publicly launch a residential 2gbps broadband service and introduce symmetrical download and upload speeds across all of its.
